Privacy Statement for Sterling Silver Jewelry at ZuluMoon
Privacy Statement Summary
HOW IS YOUR INFORMATION PROTECTED?
We use the latest in encryption technology, including 128 bit SSL encryption to ensure that any sensitive information that is sent by you to us via the Internet is protected from unauthorized interception. All personal information (except credit cards) submitted by a customer via the Internet is stored on a server, which requires proper-authentication for access. The server is housed in a secure environment that employs a variety of techniques to protect your information. We also use anti-virus protection software to guard against outside attacks on our networks.
We never store credit card information on our server, we only store the authorization code from the approving bank.
No one at zulu moon has access to your credit card information, ever. When you submit your order our system submits, via and encrypted connection, your cc number to Verisign payment services. Verisign approves or disapproves your card and submits back to us via secure connection the authorization number and the first 4 and last 4 digits of the credit card. We then store that authorization number and eight (8) digits of the credit card. We never store you credit card number, period.
All employees that we do hire have to sign a confidentiality agreement that forbids them from disclosing any information to which the employee has access, to other individuals or entities. We also have back up servers and power supplies to guard against power outages and other natural occurrences that could pose a threat to the integrity of your personal information.
When an employee is terminated or is no longer with the company, we change the access codes that the employee used to access any customer accounts. Employee passwords must contain both numeric and alphanumeric characters; be at least 6 characters long, and must be changed every 30 days.
WHO HAS ACCESS TO MY INFORMATION?
Zulumoon does not lease, license, sell or share any of this information with anyone or any company except as mentioned in the proceeding paragraphs or in the paragraphs below. Only those employees that are responsible for handling customer services have access to your personal information. Additionally, employees in our technical department may have access to your personal information in order to conduct routine checks on the integrity of our system and in order to perform necessary maintenance work.
We take great efforts to protect our customers email and privacy. Our customers typically only get emails from us if they have requested to recieve them. If at anytime a customer un-subscribes from our email list, they will no longer recieve emails from ZuluMoon. If you recieve an email and wish to un-subscribe, please follow the link at the bottom of the email that reads 'UnSubscribe From Email' once you click that link you will be removed from all future emailings for that email address.
If you need to return jewelry to us, please ship to:
Please call us at 888-662-6644 or email us at with any questions or concerns that you might have.
We always enjoy hearing from you!